Our parcels are shipped by Parcelforce Worldwide, and we attempt to deliver them to you within two working days of your order being placed. On rare occasions we might need more time to prepare your parcel, or there might be a delay in delivery. Thus, your order may take up to one week to arrive. If you require your parcel to reach you before the end of the one week period, please do not hesitate to call us, so we can confirm whether or not this will be possible.
We assume the risk for your items being damaged during delivery and will reimburse you in the unlikely event of any part of your order arriving unfit for use. This will be done either by refunding you or by issuing a replacement, depending on your preference and subject to stock availability.